Terms and Conditions - Garden Clearance Hanwell

Welcome to Garden Clearance Hanwell. By accessing and using our services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our services and ensure a mutual understanding between you and our company.

1. Definitions and Interpretation

In these Terms and Conditions:

"Services" refers to all garden clearance services provided by Garden Clearance Hanwell.
"Customer" refers to the individual or entity that engages our services.
"Agreement" means these Terms and Conditions.

2. Services Provided

Garden Clearance Hanwell offers comprehensive garden clearance services, including but not limited to:

Removal of garden waste
Pruning and trimming of plants
Disposal of debris
Composting services
Garden renovation and design

All services are performed in a professional and timely manner, adhering to industry standards and local regulations.

3. Customer Responsibilities

As a customer, you are responsible for:

Providing accurate information regarding the scope of work.
Ensuring access to the property for our team.
Securing any pets or hazardous materials prior to service.
Notifying us of any changes to the agreed schedule.

3.1 Access and Safety

Customers must ensure that our team has safe and unobstructed access to the garden area. This includes informing us of any potential hazards or restricted areas.

4. Payment Terms

Payment for services is due as follows:

Deposit: A non-refundable deposit may be required to secure your booking.
Final Payment: Due upon completion of the services.

We accept various forms of payment, including cash, credit/debit cards, and online transfers. All invoices must be settled within 14 days of issuance.

5. Cancellation and Refund Policy

If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.

Refunds are provided in cases where services were not rendered as agreed. To request a refund, contact our customer service team with detailed information regarding the issue.

6. Liability and Indemnification

While we strive to provide high-quality services, Garden Clearance Hanwell is not liable for any indirect, incidental, or consequential damages arising from the use of our services. By engaging our services, you agree to indemnify and hold us harmless from any claims related to your use of our services.

6.1 Insurance

We maintain liability insurance to cover any accidental damages occurring during our service. However, we are not responsible for pre-existing conditions or issues not directly related to our work.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.

8. Changes to Terms and Conditions

Garden Clearance Hanwell reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to customers via email or through our official website. Continued use of our services after any modifications constitute acceptance of the new terms.

9. Privacy Policy

We are committed to protecting your privacy. Any personal information collected during the provision of our services will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the policy.

10. Termination

Either party may terminate the Agreement by providing written notice if the other party breaches any terms. Upon termination, any outstanding payments for services rendered up to the termination date remain due.

11. Force Majeure

Garden Clearance Hanwell shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, war, or other unforeseen events.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Garden Clearance Hanwell regarding the use of our services and supersede all prior agreements and understandings.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.